Conflict Resolution Discussion

Conflict Resolution Discussion

If you’ve never seen the show, I highly recommend. While the show is funny, it addresses a lot of conflict (even if it does miss the mark sometimes). Case in point, Jim. If you really break the character down, he’s not a great guy. If you’ve ever worked with someone who thought their pranks and poor treatment of others was normal, office banter, then you understand. What I love about this episode is that you finally get to see (and so does the character) how degrading and unproductive, let alone NOT funny, his jokes really are.

Now, before you come at me with my opinion, all the characters in this show have faults. It’s what makes this show so funny! We get to see people we work with through a lens that helps us (well, most of us) understand that certain behaviors are not acceptable at work.

Instructions

PLEASE GO TO YOUR PEACOCK TV LOGIN AND WATCH THE OFFICE S2:E21 CONFLICT RESOLUTION (链接到外部网站。)

When watching the episode (链接到外部网站。), please note how the office productivity pretty much stops for the day. You’ve already read about conflict and its impact on business, so think about the articles you’ve read in addition to this episode when commenting.

After watching the episode, please post a comment (minimum of 150 words) about its contents and respond to two other classmates’. I do expect to read insightful discussions, so please don’t reply with, “I really liked your comment. I feel the same way.”

Here are some talking points if you’re stumped:

• • Do you work in a place that has a strict policies and procedures for conflict management?
    • Many companies use mandatory arbitration to handle disputes. Does yours?
    • Are you aware of your company’s policies?
  • Do you work with someone who makes racist, sexist, and misogynistic comments only to say “I’m joking” when called out on it?
    • Does your company handle it or look the other way? How does that make you feel?
    • In my experience, restaurants are horrible places to work when it comes to sexism and power-distance.
      • Do you work in one? Have things changed?
  • Do you feel companies do enough to mitigate conflict in the workplace?
    • Personally, I don’t think so, but I worked in restaurants.
    • If you work somewhere you feel handles conflict well, what are some of their practices?

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