Necessary Toys, Inc., has adopted the balanced scorecard to motivate its managers to work toward the

Necessary Toys, Inc., has adopted the balanced scorecard to motivate its managers to work toward the companywide goal of leading its industry in innovation. Identify the four stakeholder perspectives that would link to the following objectives, measures, and targets:,Perspective,Objective,Measure,Target, , , , ,Financial,Profitable new,New product ROI,New product ROI of,(investors),products,at least 75 percent,Learning and,Work force with,Percentage of,100 percent of work ,growth,cutting-edge skills,employees cross-,group cross-trained ,(employees),trained on work-,on new tasks within ,group tasks,30 days,Internal,Agile product design,Time to market,Time to market less,business,and production,(the time between,than one year for ,processes,processes,a product idea,80 percent of product ,and its first sales),introductions,Customers,Successful product,New product,Capture 80 percent of ,introductions,market share,new product market,within oneyear





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