I’m studying for my Writing class and need an explanation.

There are three parts to this assignment. The main focus will be on correspondence in letter format. Note – letters, not a memo. Use your letterhead.

Despite the sharp increase in use of electronic means of communication, letters are still a very important means of communication. People take letters more seriously and are more likely to respond to them than emails. In addition, letters are the preferred form for many contracts and many legal matters

To be clear, please write three separate letters; each is explained below:

1. Claim denial letter. This will reject some claim made by a customer or client. Tone is very important, and the difficulty of the communication is being firm about denying the claim and still retaining the relationship with the customer or client. It’s actually rather difficult to do.
2. Adjustment letter. This letter will accommodate some or all of a customer complaint. It is less difficult than denying a claim, but care is required in keeping the letter focused on the case at hand, without admitting a more general responsibility.
3. Sales letter to a former customer or client, attempting to recover their business. This is apt to be more fruitful than “cold calls” on people who have never done business with you.

This module emphasizes the importance of tone. Denying a claim requires firmness but must be done with care, since you wish to retain the customer. Attempting to win back a former client requires a special tone, since the client must have some specific reason for not having returned—which can be important information itself. Refer to the course files for formatting concerns.

Can you please come up with 5 great questions based on the following reading attached here. Thanks!

I’m studying and need help with a Nursing question to help me learn.

After reading Chapter 5 and reviewing the lecture power point (located in lectures tab), please answer the following questions. Each question must have at least 3 paragraphs and you must use at 3 least references included in your post.

Additionally, you are expected to reply to two other students and include a reference that justifies your post. Your reply must be at least 3 paragraphs.

Questions for discussion:

1. a. Discuss current factors that influence the public’s image of professional nursing? b. How can you as a nurse/student nurse, tell members of society what professional nurses do?

2. a. What advantages do women have in nursing? b. What advantages do men have in the profession? c.What are the risks of being gender exclusive?

3. a. Discuss present trends associated with the profession of Nursing. b. What do you think the profession of Nursing will look like in 10 years from now?

For this week’s discussion you will be reflecting on the various concepts and principles covered throughout this lesson. You will be required to write a two to three (2-3) paragraph reflection in which you:Identify the two (2) most valuable lessons you learned about communication principles from this course. Provide at least two (2) examples to support your rationale.Consider the two (2) most valuable business writing lessons you learned from this course. Provide at least two (2) examples to support your rationale. Next, explain the significance of these lessons on your professional, academic, personal, and civic goals.Use correct sentence mechanics, grammar, spelling, punctuation, and style.Use correct APA formatting rules for body of paper.

Can you help me understand this English question?

In chapter 6 of David and Goliath, Gladwell shows us how Davids can sometimes outsmart Goliaths with some good old fashioned trickery. He tells us about the trickster hero in folktales, particularly in those of American slaves, and suggests that the outcomes of the Civil Rights movement were inspired by and parallel to the outcomes of many of those stories. Dr. King and his followers, Gladwell explains, begged to not be thrown into the briar patch — but of course the briar patch is exactly where they wanted to be.

A big concern about the events in Birmingham, though, is that Wyatt Walker used children as a key part of the protest and turned them into likely police targets. Walker and King understood how this would look to the rest of the world once Connor and his police started pushing back: it would look like police attacking and arresting children. To the rest of the world, the white Birmingham police force would appear to be unfair and unmerciful, and as a result, more people would soon be on Dr. King’s side of the movement.

As Gladwell asks on page 186, “Does Wyatt Walker’s behavior make you uncomfortable?” What happened in Birmingham is considered a major turning point in the Civil Rights movement, but do the ends justify the means? Is it right to use children on the front lines for your cause, even if your cause is noble and just? Was it right for Walker to take on the role of the trickster hero if it meant involving children and placing them in harm’s way?

Obviously, there is no clear answer here, but I would like you to argue your position on this issue using support from Gladwell’s book and anything you already know about the American Civil Rights movement.

Also, if you follow current events and would like to incorporate this week’s UN speech by 16 year-old Greta Thunberg and the resulting criticism of her as part of your answer, please do. Is it right to have a 16 year old scold the members of the UN? Or, like the children in Birmingham, should she not be brought into the fray?