I don’t understand this Business question and need help to study.

#-1 Competency

Apply statistics to different quality methods in healthcare.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room services
• Intensive care
• Surgical care
• Obstetrics
• Diagnostic services
• Some rehabilitation therapies
• Inpatient pharmacy services
• Geriatric services and
• Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has requested that you provide employee training on Quality Improvement. You have done an initial survey of patient satisfaction, and the CEO has asked you to explain how the data will be analyzed, using this initial data.

Given the variety of complaints coming from both employees and patients, it is critical for everyone to understand the importance of conducting the survey and obtaining solid data.

Question	Great 5	Good 4	OK 3	Fair 2	Poor 1	No Response	Total
Facility and Convenience
Hours of Operations	10	17	3	0	10	0	40
Convenience of location	10	15	5	3	3	4	40
Cleanliness	11	14	8	4	3	0	40
Waiting time in reception area	9	16	0	4	11	0	40
Comfort while waiting	20	10	5	5	0	0	40
Staff
Explained procedure	17	9	8	0	6	0	40
Questions answered	11	15	7	2	3	2	40
Friendly and helpful	21	5	5	7	2	0	40
Knowledgeable and professional	6	21	4	3	3	0	40
Modesty respected	12	14	8	0	6	0	40
Confidentiality respected (HIPAA)	10	10	14	5	1	0	40
Overall Satisfaction
Overall impression of visit	30	0	5	3	2	0	40
Willingness to return	31	0	9	0	0	0	40
Likelihood of referring to others	32	0	4	3	1	0	40

Respondents were also asked about their wait times. Here is the data on wait times:

Number responding	Wait time before being checked in at Reception
4	10 minutes
16	15 minutes
8	20 minutes
12	25 minutes

Number responding	Wait time before being seen by a healthcare professional
2	10 minutes
6	15 minutes
10	20 minutes
22	25 minutes

Instructions

You are to create an agenda for the training and a memo with bullet points to present the statistical analysis of the initial data. The memo should include an explanation of each of the statistical results. In particular, you should be able to explain what the results mean to the facility.

Determine the percentages of the following:

• Percent who responded with a 5 (Great) on “Overall impression of the visit”
• Percent who responded with a 2 (Fair) or 1 (Poor) on “Overall impression of the visit”
• Percent who responded with a 5 (Great) on “Willingness to return”
• Percent who responded with less than 5 on “Willingness to return”
• In the area of “Facility and Convenience,” which indicator had the highest percentage of 5 (Great) responses? Which had the lowest?
• In the area of “Staff,” which indicator had the highest percentage of 5 (Great) responses? Which had the lowest?

What is the mean waiting time in the reception area?

What is the mean waiting time to see a healthcare professional?

Microsoft Word has many memo templates. In your memo, be sure to address each statistical analysis and what it means to the facility. Why ask these questions? How could the data be used for quality improvement?

NOTE – APA formatting, and proper grammar, punctuation, and form required.

An agenda can set the tone for a meeting. It is an important tool to ensure meetings are staying on track and meeting all of the objectives. Create a detailed meeting agenda for a meeting you will hold with your supervisor and fellow department heads discussing your findings (Hint: Microsoft Word has many agenda templates).

Make sure to include the following in the agenda:

1. Explain each statistical example
2. How that data would be used
3. The majority of the agenda should be focused on data analysis and its use in QI plans #-2CompetencyApply quality improvement methods.Course ScenarioChaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:
   • Emergency room services
   • Intensive care
   • Surgical care
   • Obstetrics
   • Diagnostic services
   • Some rehabilitation therapies
   • Inpatient pharmacy services
   • Geriatric services and
   • Consumer physician referral services

   Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.Scenario ContinuedYour CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation with narration to put on the television show.InstructionsYou may use any presentation tool you want, but your narration must specifically discuss how the QI plan will be applied by giving examples.

   • Why are QI programs developed?
   • What use are they for healthcare facilities?
   • What potential use would your facility have for the QI plan?

   Your audio presentation should include an introduction, a concise discussion of each slide, and a conclusion. Make sure to use audience-specific language and tone in your PowerPoint. Remember, you would be presenting this on a cable television show. The presentation will be assessed on your overall knowledge of the content, clarity of your voice, pronunciation of words, organization of your presentation, proper recording of your presentation, overall aesthetics and professionalism, and general clarity of your presentation.Your presentation should be 10 minutes or less. Make sure to address the following:

   • Include a link to the location of your live video on the last slide of your PowerPoint presentation.
   • Make sure to use audience-specific language and tone in your PowerPoint. Remember, you would be presenting this on a cable television program.

   Upload your PowerPoint Presentation to the assignment drop box.APA formatting for the References slide, and proper grammar, punctuation, and form are required.

Use the notes and feedback left by the instructor in a previous assignment to reflect on what you have learned so far.

First reflect on any feedback, record your thoughts, responses and reactions. Be sure to note questions you have, or any confusion that may arise.

[while it is fun to be creative with slides, it becomes a negative selling point when the slides are too busy, or too colorful. These slides are a bit too distracting. Also, there are several text heavy slides. Do they add value to the presentation? I do not see your speaking notes. ]  It’s my teacher’s feedback.  

A reflective journal is an instrument for practicing writing and critical thinking. Use the notes and feedback left by the instructor in a previous assignment to reflect on what you have learned so far.

First reflect on any feedback, record your thoughts, responses and reactions. Be sure to note questions you have, or any confusion that may arise.

I am looking for your honest reflection and thoughts on your own writing and your understanding and response to my comments. There are no right or wrong answers, but I am looking for evidence of consideration and thought. A superficial analysis will lose points.

You should aim for about 300 words in your reflection. This is informal writing so I’m not looking for any particular format; however, you should still be grammatically correct and clearly written.

And some common questions for you: The Journals are a place for you to reflect on your learning process throughout the course: What are the most important things you’ve learned? What has surprised you? What do you find difficult or confusing? In what ways have you seen your writing evolve? What questions do you have?

While we understand that race is a social classification, and not a biological one, it is still a very meaningful concept to most people in America. I would like for you to discuss your own racial/ethnic identity in this essay.  Be sure to incorporate the concepts from the readings: stereotypes , racial and ethnic inequality, discrimination and prejudice, white privilege, etc. If you need some guidance, think about answering some of the questions below within your essay. Again, look for a good ‘hook’ and a clear thesis for your essay.

What is your racial/ethnic identity? When and how did you become aware of this identity? What role has it played in your life? How does it affect you in your social activities? How does it affect you in your school? How does it affect you in your community? In what ways do you benefit from this identity? How does this identity relate to patterns of inequality and social stratification?

All Reflection Papers should be between 3–4 pages in length, typed, double-spaced with 12 point font and 1-inch margins. Reflection papers must make use of reference materials (course materials or outside readings), and must include in-text citations for the quotes or references made in your essay as well as a bibliography.

I don’t know how to handle this Writing question and need guidance.

Part 1

Recent societal movements have focused on issues faced by women and people of color (i.e., Black Lives Matter and the Women’s March). How do recent movements such as those mentioned impact the learning experiences of women and students of color in the 21st century? Be sure to use information from your text and scholarly research to support your response.

Part 2

Educators today should have a strong understanding of the impact various cultures can have on instructional delivery and student learning. Evaluate three ways how having an understanding of culture can impact student learning and instructional delivery. Support your conclusions with sound research

Part 3

https://www.newseum.org/

Religion is a contentious subject in the field of education. Many educators do not fully understand laws pertaining to what can and cannot occur in a school setting pertaining to religion. Using the First Amendment Schools site located here, research and discuss how one piece of legislation about religion in school impacts modern school cultures. Be sure to support your information with research.

Part 4

Single-sex schools are having a resurgence in some communities. Proponents say that students perform better with the removal of the distractions of the opposite sex. Research and discuss three reasons single-sex schools are making a comeback. Be sure to support your reasons with scholarly research.

Part 5

Gender inequality is another significant topic in modern society and within our schools. Local education agencies are constantly faced with ensuring that schools provide a safe learning environment for all students. Analyze and discuss two research based strategies that educators can use to address gender inequalities in today’s diverse school and classroom environments.

For lab 8 you will examine password cracking.

Password strength is the measure of a password’s efficiency to resist password cracking attacks. The strength of a password is determined by;

• Length: the number of characters the password contains.
• Complexity: does it use a combination of letters, numbers, and symbol?
• Unpredictability: is it something that can be guessed easily by an attacker?

Let’s now look at a practical example. We will use three passwords namely

1. password

2. password1

3. #password1$

For this example, we will use the password strength indicator of Cpanel when creating passwords. The images below show the password strengths of each of the above-listed passwords.

https://cpanel.net/

This is a trial service and will work for you to look at the passwords.

The higher the strength number, better the password.

Let’s suppose that we have to store our above passwords using md5 encryption. We will use an online md5 hash generator to convert our passwords into md5 hashes.

The table below shows the password hashes.

PasswordMD5 HashCpanel Strength Indicatorpassword5f4dcc3b5aa765d61d8327deb882cf991password17c6a180b36896a0a8c02787eeafb0e4c28#password1$29e08fb7103c327d68327f23d8d9256c60

We will now use http://www.md5this.com/ to crack the above hashes. The images below show the password cracking results for the above passwords.

As you can see from the above results, we managed to crack the first and second passwords that had lower strength numbers. We didn’t manage to crack the third password which was longer, complex and unpredictable. It had a higher strength number.

Password cracking techniques

There are a number of techniques that can be used to crack passwords. We will describe the most commonly used ones below;

• Dictionary attack– This method involves the use of a wordlist to compare against user passwords.
• Brute force attack– This method is similar to the dictionary attack. Brute force attacks use algorithms that combine alpha-numeric characters and symbols to come up with passwords for the attack. For example, a password of the value “password” can also be tried as p@$$word using the brute force attack.
• Rainbow table attack– This method uses pre-computed hashes. Let’s assume that we have a database which stores passwords as md5 hashes. We can create another database that has md5 hashes of commonly used passwords. We can then compare the password hash we have against the stored hashes in the database. If a match is found, then we have the password.
• Guess– As the name suggests, this method involves guessing. Passwords such as qwerty, password, admin, etc. are commonly used or set as default passwords. If they have not been changed or if the user is careless when selecting passwords, then they can be easily compromised.
• Spidering– Most organizations use passwords that contain company information. This information can be found on company websites, social media such as facebook, twitter, etc. Spidering gathers information from these sources to come up with word lists. The word list is then used to perform dictionary and brute force attacks.

Spidering sample dictionary attack wordlist

1976 <founder birth year> smith jones <founder name> acme <company name/initials> built|to|last <words in company vision/mission> golfing|chess|soccer <founders hobbies

Examine the available software for Kali Linux.

John the Ripper

John the Ripper uses the command prompt to crack passwords. This makes it suitable for advanced users who are comfortable working with commands. It uses to wordlist to crack passwords. The program is free, but the word list has to be bought. It has free alternative word lists that you can use. Visit the product website https://www.openwall.com/john/ for more information and how to use it.

Cain & Abel

Cain & Abel runs on windows. It is used to recover passwords for user accounts, recovery of Microsoft Access passwords; networking sniffing, etc. Unlike John the Ripper, Cain & Abel uses a graphic user interface. It is very common among newbies and script kiddies because of its simplicity of use. Visit the product website http://www.softpedia.com/get/Security/Decrypting-Decoding/Cain-and-Abel.shtml for more information and how to use it.

Ophcrack

Ophcrack is a cross-platform Windows password cracker that uses rainbow tables to crack passwords. It runs on Windows, Linux and Mac OS. It also has a module for brute force attacks among other features. Visit the product website http://ophcrack.sourceforge.net/ for more information and how to use it.

In this practical scenario, we are going to crack Windows account with a simple password. Windows uses NTLM hashes to encrypt passwords. We will use the NTLM cracker tool in Cain and Abel to do that.

Cain and Abel cracker can be used to crack passwords using;

• Dictionary attack
• Brute force
• Cryptanalysis

We will use the dictionary attack in this example. You will need to download the dictionary attack wordlist here 10k-Most-Common.zip.

For your exercise, create a few acccounts on both Linux and Windows VMs. Using the most common passwords, use Cane and Abel to attempts cracks on the passwords of varying size and difficulty. Also, think about changing the common passwords to see the difference in time. Record your finding